Automatic Door Service Nightingale Wrexham LL111RY

We arrived at Nightingale based in Wrexham LL111RY. On attending site we serviced 1x double sliding automatic door. When I arrived on site the doors where stuck open and battery fault showing on bde?  We removed the battery monitor from the processor and put doors in to automatic to service.  When we did the box test and the doors crushed my box, no presence on sensors. We located the fault to a wire on the femo board. We wired in and test the door. This automatic door requires 2 x Batteries for record system 20 operator ASAP to comply with regulations.