Privacy Policy

Privacy Policy
Effective date: 28.07.2025

At UK Doors & Shutters (“we”, “our” or “us”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use and protect your information when you use our website https://ukdoorsandshutters.co.uk (“our site”).

1. Information We Collect

We may collect and process the following data about you:

  • Identity and Contact Data – name, email address, phone number, address.
  • Technical Data – IP address, browser type, operating system, referring URLs.
  • Usage Data – information about how you use our website.
  • Marketing and Communications Data – preferences for receiving marketing from us.

2. How We Collect Your Data

We collect data in the following ways:

  • Direct interactions (e.g. filling in forms or contacting us by email/phone)
  • Automated technologies, like cookies and server logs
  • Third-party analytics providers (e.g. Google Analytics)

3. How We Use Your Data

We may use your data to:

  • Respond to your enquiries or provide quotes
  • Deliver and improve our products and services
  • Maintain and secure our website
  • Analyse website traffic and user behaviour
  • Send occasional marketing communications (only if you consent)

4. Sharing Your Data

We do not sell your data. We may share your information with:

  • Service providers (e.g. website hosting, IT support)
  • Professional advisors (e.g. accountants, lawyers)
  • Authorities, where required by law

All third parties are required to respect the security of your data and process it lawfully.

5. International Transfers

Your data is generally stored in the UK or the EEA. If data is transferred outside the UK/EEA, we ensure it is protected by appropriate safeguards.

6. Data Retention

We retain your data only for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting or reporting requirements.

7. Your Rights

Under UK GDPR, you have rights including:

  • Access to your data
  • Correction of inaccurate data
  • Erasure (“right to be forgotten”)
  • Restriction of processing
  • Data portability
  • Objection to processing

To exercise your rights, please contact us at:
sales@ukdoorsandshutters.co.uk
01204 918 991

8. Cookies

We use cookies and similar technologies on our site. Please see our Cookies Policy for more details.

9. Contact Us

If you have questions about this policy or how we handle your data:

  • Email: sales@ukdoorsandshutters.co.uk
  • Address: 168 Crown Lane Horwich Bolton BL6 7QX

If you’re unsatisfied, you can also complain to the UK Information Commissioner’s Office (ICO): www.ico.org.uk